LIMITED WARRANTY

Dear Customer,

 Thank you for choosing Welbon Smart Chef commercial items.

 We Guarantee Our Products Will Run Trouble-Free For 12 Months in Commercial Use or We Will Fix It For FREE!

Welbon Smart-Chef warrants this appliance to be free from defects in materials and workmanship and to perform satisfactorily for a period of 12 months from the date of purchase when used in accordance with the accompanying instruction book.

This limited warranty is void if this appliance has been subjected to abuse, negligence, accident, alteration, or failure to follow operating instructions, or the product has been exposed to abnormal or extreme conditions. Cosmetic changes that do not affect performance, such as discoloration of parts of the product in the hands of the user or the effects of the use of abrasive cleaners will not be warranted or considered defects. The cleaning or removal of food products along with any damage caused by allowing them to build up is not covered by this limited warranty.

 

This limited warranty is in lieu of any other warranty expressed or implied. No representative or any other person is authorized to make any other warranty or to assume any liability not strictly in accordance with the foregoing. This limited warranty gives you specific legal rights which may vary from state to state. Outside the continental U.S.A. other warranties may apply.

 

Obligations of End User.

In the event the appliance needs service or repair:

  • First, call Welbon Smart-Chef SERVICE CENTER at (626)442-6698 or (866)442-6618 for replacement parts or up-to-date shipping instructions. Appliance must be shipped insured in the original or sufficient packaging.
  • Pay freight one way to Welbon Smart-Chef.
  • Pay costs for special return shipping requests.
  • In case of shipping damage, notify the shipper or carrier immediately.

 

Obligations of Welbon Smart Chef Co.:

If the terms and conditions of paragraphs 1 and 2 above are satisfied:

  • Welbon Smart-Chef will either repair or replace the product, at its discretion and expense, within a 15-day period of receipt of the product.
  • Welbon Smart-Chef will pay ordinary freight costs for return of product to you.

 

Please Note:

 Within the continental U.S.A., warranty is honored directly through Welbon Smart-Chef. Do not return the appliance to the dealer. Call Welbon service center at 1-866-442-6618 or 1-626-442-6698 for a return authorization number before sending a machine for repair. Outside the continental U.S.A., Contact your dealer for warranty information.

 If the machine was bought within the web, but is currently outside the continental U.S.A., this warranty does not apply. Call at 1-626-442-6698 or email Welbon Smart-Chef Service Center at service@mysmartchef.com for more details.

 

Welbon Smart-Chef Co.

9205 Rush St. Unit A

S El Monte CA 91733

Toll Free: 1-866-442-6618

M-F, 9:00AM-5:00PM, Pacific Time


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